Ziggs for online sellers

Every order, every channel,
handled by the whole team.

Listings, customer service, shipping, ads and purchasing all run the same shop across several marketplaces. Give each role an agent, let orders and issues move between them with the details attached, and let the owner see the whole shop in one view.

Discuss your first workflow Meet the team

Every role gets
its own agent.

Each agent knows its part of the job, the sources it may use, and what it is allowed to share.

  • Listings

    Drafts product titles, descriptions and photo lists for each marketplace you sell on.

  • Customer service

    Answers buyer questions and handles returns and complaints.

  • Warehouse and shipping

    Packs, ships and logs damaged or missing items.

  • Ads and promotions

    Plans discounts and ads and reports what sold.

  • Purchasing

    Watches stock and drafts reorders to suppliers.

  • Bookkeeping

    Matches marketplace settlements to orders and fees.

Work moves between them,
with the context attached.

Each handoff carries what the next person needs. A person approves before anything important goes out.

Damaged item complaint

  1. Customer service

    Gets photos from the buyer.

  2. Warehouse and shipping

    Checks the packing record.

  3. Ownerapproves

    Approves the refund.

  4. Customer service

    Tells the buyer.

New product launch

  1. Purchasing

    Confirms the first stock.

  2. Listings

    Writes the listing for each marketplace.

  3. Ads and promotions

    Plans the launch discount.

Low stock on a best seller

  1. Purchasing

    Drafts the reorder.

  2. Bookkeeping

    Checks the budget.

  3. Purchasing

    Sends the order.

One view of
where everything stands.

The owner sees every order issue, launch and reorder in one view: who has it now, what is late, and what needs their approval.

Work in progressExample
  • Damaged item complaint

    Step 3 of 4: Owner

    Needs approval
  • New product launch

    Step 2 of 3: Listings

    In progress
  • Low stock on a best seller

    All 3 steps finished

    Done

People outside,
on your terms.

Buyers, suppliers, couriers and freelance photographers can reach the right person through one place, and they see only what you choose to share.

Bring us one workflow.

Tell us which roles it passes through and where it gets stuck. We’ll walk through where Ziggs fits.

Request a walkthrough See every industry